Atlanta, GA-based a design studio producing fun-loving leather goods that are dreamed up and created by hand
Glad & Young Studio
Their Problem
Glad & Young had existing automation that moved custom orders from their point-of-sale software to their custom order system built in Airtable, but it had stopped working. They needed an immediate fix to their problem.
Their existing automation began missing some orders, causing disruptions in order fullfilment that impacted their bottom line.
Our Solution
We worked with the Glad & Young team to jump right in and put in a temporary fix to get their process moving during the busy holiday season.
After looking into their POS system and how it triggered the following steps, we changed how their automation started to a more reliable method that cleaned up their custom order processes.
